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Consultancy Services Packages & references

IT Support packages Features

ServiceDescription
Monthly Onsite VisitsMinimum 4 visits each at a minimum 4hours
No. of Users/PCs1 to unlimited
Remote AssistanceYes
File & System BackupYes
Offsite backupYes
Support over the phone - Calls per month1 to Unlimited customer calls
PaymentMonthly Advance payments only
Response timeBetween 1 and 24 hour(s)

We provide support for the following:

  1. Windows operating systems (Windows XP, Windows 7),
  2. Windows Server systems (Windows 2003, 2005),
  3. Microsoft SQL server, MySQL,
  4. All Office software (Microsoft office, open office),
  5. Mail-server applications (Mail Exchange, Mdaemon),
  6. Mail-server applications (Ms Outlook, Mozilla Thunderbird ),
  7. Network management tools and firewalls (Antivirus systems & firewalls, Cyberoam)
  8. Website Design & Content Management

We also learn new client technology on request in order to provide the necessary support!

IT Consulting References

No.

COMPANY


WEBSITE/DOMAIN


SERVICE


1.Foton East Africa Ltd, Mombasa Rd – (Since 2010)www.fotonea.co.keComplete IT Outsourcing ( Full server(s), network & user support, Domain & Emails Hosting & PC/Equipment supply )
2.CRS – Catholic Relief Services, Dadaab office (2012)www.crs.orgComplete IT Outsourcing (Full server(s), network & user support with monthly servicing)
3.CRS – Nairobi office - since 2011www.crs.orgWe consult by providing staff on and off when they are short-staffed. We have also developed a web training application for them.
4.Amboseli Institute of Hospitality & Management –Thika - (2012)www.amboseliinstitute.com Complete IT Outsourcing ( Full server(s), network & user support, Domain & Emails Hosting & PC/Equipment supply)
5.Tarakibu Architects (Since 2010)www.tarakibu.co.ke Complete IT Outsourcing ( Full server(s), network & user support, Domain & Emails Hosting & PC/Equipment supply)
6.Davies Motor Corporation (Since 2009)www.jdtennisacademy.com
www.nautilusnairobi.com
Complete IT Outsourcing (Full server(s), network & user support, Domain & Emails Hosting & PC/Equipment supply) for 2 offices. One on Ngong rd and the other on Mombasa rd.